Results
What happens when recurring work stops falling through the cracks
These are early deployments. The pattern holds across industries and team types
Case Study
Regional logistics company
340 employees. Operations function.
Challenge
Running six contractors across carrier research, client communications, scheduling, and reporting. Total monthly contractor spend $31,000. Operations director spending 12 hours a week on contractor management.
Deployment
Marcus, carrier outreach
James, daily rate anomaly checks
Sofia, client communications
Eli, scheduling, escalations
Maya, weekly cost variance reports
72 hours from kickoff to first live tasks.
Results
Monthly spend
$31k → $4.5k
Management time recovered
12 hours/week
Client response time
4.2 hrs → 47 min avg
Contractor turnover since deployment
0
“We were managing contractors who managed the work. Now we manage outcomes. The difference is enormous.”
Director of Operations
Case Study
Growth marketing agency
22 employees. Content ops and account management.
Challenge
Spending $8,400/month on freelance writers and account coordinators for work that was mostly recurring: weekly client reports, newsletter drafts, competitive briefs.
Deployment
Sofia, client reports, newsletters
James, competitive briefs
Eli, account coordination
Results
Freelance spend eliminated
$8,400/month
Weekly reports delivered
On schedule, every week since deployment
Client satisfaction
“Noticeably better response times and consistency” per account manager survey
“The reports go out on time every week without anyone chasing anyone.”
Head of Client Services
65%
reduction in ops contractor spend (avg across pilot clients)
3x
more recurring tasks completed per week
72hr
average deployment time
0
missed deadlines since launch